Privacy Policy

Welcome to SubChecks, a product of Zentria Labs. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription tracking service at subchecks.com.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our service.

We collect information you provide directly to us when you:

• Create an account (name, email address)
• Add subscriptions to your dashboard (service name, billing amount, renewal date, category)
• Configure reminder preferences
• Contact us for support
• Make a purchase (processed securely via our payment provider)

We do not collect or store your bank credentials, card numbers, or any financial account access. SubChecks is a manual tracking tool — you enter your subscription data yourself.

We use the information we collect to:

• Provide, operate, and maintain the SubChecks service
• Send renewal reminder emails based on your preferences
• Process transactions and send related information
• Respond to your comments, questions, and support requests
• Send administrative information such as updates or policy changes
• Monitor and analyse usage patterns to improve the service
• Detect, prevent, and address technical issues or abuse

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third parties who assist us in operating our platform (e.g., email delivery, hosting, authentication via Clerk), bound by confidentiality obligations.
• Legal requirements: If required by law or in response to valid legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.
• With your consent: For any other purpose with your explicit permission.

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymise your data within 30 days, except where we are required to retain it by law.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), secure authentication, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the service may not function properly without cookies.

Our service integrates with the following third-party providers:

• Clerk — Authentication and user management
• Neon / PostgreSQL — Database hosting
• Resend — Transactional email delivery
• Lemon Squeezy — Payment processing

Each provider has its own privacy policy governing how they handle your data. We encourage you to review their policies.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a portable copy of your data
• Objection: Object to certain types of processing

To exercise any of these rights, please contact us at privacy@subchecks.com.

SubChecks is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove such information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date. For material changes, we may also send you an email notification.

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@subchecks.com
• Company: Zentria Labs
• Website: subchecks.com